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Support & FAQ

How can we help you?

Find answers to common questions about accounts, projects, hackathons, and creator stores.

Frequently Asked Questions

01. How do I customize my SuperProfile theme and storefront?

Navigate to your Dashboard and select SuperProfile. From there, click "Customize Design" to change your typography, color palette, card border radiuses, and custom hero banners in real-time.

02. How do hackathon team registrations work?

When you register for an active hackathon, you can either create a new team or enter an invitation code to join an existing team. Your project submission will be linked to all registered team members.

03. How do I list digital products or starter templates for sale?

Visit the "Create Product" section in your creator dashboard. Provide your asset name, description, price, preview screenshots, and direct download URL. Your product will appear on your SuperProfile storefront and the Explore store.

04. What should I do if I did not receive an authentication or verification email?

First, check your spam or junk folder. If you still do not see it, you can request a new reset link via the Forgot Password page or contact our support team directly.

05. Can I link external GitHub repositories and live demo URLs to my projects?

Yes! Every project card supports direct GitHub repo links, live production URLs, video walk-through embeds, and PDF document previews.

Still have questions?

Our support team and developer advocates are here to help you succeed.

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